- I would like to post an ad. How do I start?
- What are membership packages and how do they affect ads posting?
- I have created an account and asked to enter verification code. But I have not received an Email with verification code.
- I do not see the appropriate category or subcategory to post my ad under.
- I have posted my ad under wrong category by mistake. Can I change category?
- I have attached a wrong picture to my ad. Can I change it?
- I have posted my ad, but I do not see it listed.
- I forgot my password. How can I retrieve it?
- Can I change my Email address, password or name?
- I wonder if my Email will be added to different lists and used inappropriately for spam.
- Can I extend the duration of my listings before expiration or change my ad content?
- I have sold my Item Can I remove my ad completely?
- My ad has expired and taken offline. How can I resubmit it?
- I would like to submit a banner to display on your site. What should I do?
- I have my banner displaying on your site. Can I see the daily statistics?
- My question is not listed. Can I contact you?
- MANAGED - TENNANT FAQ----------------Do I have to arrive / leave my space within any particular time frames?
- If it doesn’t work out, or my circumstances change how much notice do I have to give to cancel the contract?
- How do I pay?
- How will you know if it is me who is parking in the space?
- What if I lose my parking permit?
- Can I have a receipt please?
- MANAGED - LANDLORD FAQ------------------Who decides what the monthly rental income will be?
- How much commission do we charge?
- If it doesn’t work out, or my circumstances change how much notice do I have to give to cancel the contract?
- What measures are in place to protect me from any risks associated in renting out a space?
- What happens if the tenant doesn’t pay and continues to park in my space?
1. I would like to post an ad. How do I start? back
To start posting ads, you will need to
create an account. The Email
address you entered during registration will need to be verified. During
verification we will send you a verification code, which you need to paste to
the presented form or simply click the link from your Email. Once your Email
address is verified, you may start
posting ads. When you logon
to the system, your name is displayed at the top center of the navigation bar. 2. What are membership packages and how do they affect ads posting? back
When you create an account, you automatically assigned a "Trial" Membership package to your account. You may post Free ads according to the "Trial" membership specification. For Trial Membership details please click on "Trial Package" link next to your name when logged on to the system. When Trial membership expires you will need to purchase one of the available premium package.
3. I have created an account and asked to enter verification code. But I have not received an Email with verification code. back
Please make sure you have entered a correct and valid Email address. Logon to
the board with the Email address and password you registered and click
register/update . If your
Email Address is incorrect, then make necessary changes and click "Update
Account". The verification code will be resend to the new address you specified.
Please note: The verification code is resend only if you changed an Email
Address. If you specified the correct address but for some reason the Email did
not reach you, simply logon and click "resend verif. code" link on verification
form. 4. I do not see the appropriate category or subcategory to post my ad under. back
If you cannot find appropriate category to post your ad under, please
let us know and we will create a
new category if it does not contradict with our policies. 5. I have posted my ad under wrong category by mistake. Can I change category? back
Ad can be moved into a different category by site administrator. Please let us know if your would like to move your ad.
6. I have attached a wrong picture to my ad. Can I change it? back
Yes, you can change the image. If you have not submitted the ad yet, then on
the final ad submission form click "Remove" below the picture thumbnail
and then click "Ad Images". If you have submitted the ad, you can still
change the image. Open your ad in full view and within the "Status" area at the
bottom click "Images" link. You will be directed to the image
replacement/addition page.
7. I have posted my ad, but I do not see it listed. back
This board is moderated. Every ad posted, needs to be approved before posting in public areas. Once your ad has been approved and posted, you will receive an additional Email notification.
8. I forgot my password. How can I retrieve it? back
If you forgot your password, we will send you a temporary replacement
password. Click "I forgot my password" at the logon page, enter the
email, which your registered at our board and click "Email My Password".
Check your Email for the temporary password we sent you. Once logon to your
account with a new password, make sure to change it by clicking "Update
Account" link at the top navigation bar.
9. Can I change my Email address, password or name? back
You may change your profile information at any time by clicking "UpdateAccount". However if you change your Email address, we will need to verify it. The procedure is the same as when you first registered.
10. I wonder if my Email will be added to different lists and used inappropriately for spam. back
You Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.
11. Can I extend the duration of my listings before expiration or change my ad content? back
Duration of the ad cannot be changes once it was posted. You can however change the content of the ad at any time by clinking "Edit" link at the status bar within full ad view page or by clicking "Edit" next to the selected ad at "My Ads" page. Both links would be available when you logged on to your account at the board.
12. I have sold my Item Can I remove my ad completely? back
Yes, you can delete your ad using "Delete" link while viewing your ad in full format or from the list of your ads while you click "My Ads" link. Note: you must be logged on to your account before changing or deleting your ads. You may also temporary disable your ad by clicking "Disable" link at full ad view page. The ad will be removed from the list, but remain in database. You can view your disabled ad by logging to the system, clicking "My Ads". You can enable disabled ad by clicking "Enable" full ad view page. Once opened your ad in full view, you may always determine the status of your ad by looking at "Status" bar at the bottom of the page. Appropriate links to edit, delete, disable, change images of your ad are located next to the status indicator.
13. My ad has expired and taken offline. How can I resubmit it? back
You may resubmit your ad after it has expired if you have a package bounded to your account and the number of total ads you posted does not exceed the package ads limit. Logon to the board, click "My Ads" , find your ad in the list and click "Repost". The ad would go online right away.
14. I would like to submit a banner to display on your site. What should I do? back
To submit a banner, you will need to create regular user account with us. Once your Email Address verified and you logged on, click on " Advertise"at the bottom and follow steps to submit your banner. 15. I have my banner displaying on your site. Can I see the daily statistics? back
Sure. Being logged to you account click "Advertise" at the bottom and then See Rotator Statistics . All sites associated with your account would be listed. You may click on "Statistics" to view the daily impressions and clicks for your banner as well as the date of expiration or number of impressions left in your advertisement campaign with us.
16. My question is not listed. Can I contact you? back
17. MANAGED - TENNANT FAQ----------------Do I have to arrive / leave my space within any particular time frames? back
The parking space is yours to use 24 hours a day and you can come and go as you please, except in cases where specific conditions are added to the contract, they are also included within the body of the advert.
18. If it doesn’t work out, or my circumstances change how much notice do I have to give to cancel the contract? back
You have a 7 day cancellation clause which you can invoke at any time within the first month, thereafter you will be required to give 1 months notice. Please send written notice to help@rentmyparkingspace.co.uk 19. How do I pay? back
Rental fees will be invoiced or they can be automatically debited to the credit / debit card used to apply for the space.
20. How will you know if it is me who is parking in the space? back
We issue all tenants with parking permits which we ask you to clearly display in your windscreen to ensure the correct person is parking in the space.
21. What if I lose my parking permit? back
Unfortunately if you lose your parking permit there will be a £5.00 replacement charge. Please e-mail help@rentmyparkingspace.co.uk quoting your reference number and we will send you a replacement. 22. Can I have a receipt please? back
You will be automatically sent one via email.
23. MANAGED - LANDLORD FAQ------------------Who decides what the monthly rental income will be? back
Our commission is a percentage of the rental income we achieve for you, and therefore we market your space to achieve as high a fee as possible. However in all circumstances, you are asked to agree to this figure before any contract is made with a tenant.
24. How much commission do we charge? back
10% of the gross rental fee. Also for the first rental we charge an additional £10 admin fee.
25. If it doesn’t work out, or my circumstances change how much notice do I have to give to cancel the contract? back
You have a 7 day cancellation clause which you can invoke at any time within the first month, thereafter you will be required to give 1 months notice. Please send written notice to landlordhelp@rentmyparkingspace.co.uk26. What measures are in place to protect me from any risks associated in renting out a space? back
If you decide to rent through our site but not have us act as agents then you are in complete control, although we will offer help and guidence. If we are acting as the agent then the terms and conditions have been professionally constructed to protect you. For example; 1) You have a 7 day cancellation clause, 2) The tenants contract states that he/she leaves their vehicle at their own risk 3) The tenant is held liable for any damage they may cause to your property 4) We ensure that the tenant signs that they hold a valid third party motor insurance certificate so that you are covered by a secure third party in the unlikely event of section (3).
27. What happens if the tenant doesn’t pay and continues to park in my space? back
It is our responsibility to collect the money from the tenant and pay you the landlord. In the event of non-payment the tenant will be immediately issued with a cancellation notice with you the landlord being advised of the situation. If in the unlikely event that the tenant continues to park in your space this will be an illegal act and we will assist you in taking further action i.e. notifying local police authorities, utilising local wheel clamp operators. We will not be held liable though for any costs incurred or fees not paid.
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